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Terms of Service

Effective Date: 27th July 2025

1. Agreement to Terms

1.1 These Terms of Use (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Yassine Rajallah, operating as a sole proprietor under German law (“Company,” “we,” “us,” or “our”), concerning your access to and use of the WriteVoice speech-to-text service and related applications (collectively, the “Service”).

1.2 You agree that by accessing the Service, you have read, understood, and agree to be bound by all of these Terms. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

1.3 Supplemental terms and conditions or documents that may be posted on the Service from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason.

2. Intellectual Property Rights

2.1 Unless otherwise indicated, the Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by German and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

2.2 The Service is provided to you on a limited, non-exclusive, non-transferable, non-sublicensable license solely for your personal, non-commercial use.

3. User Representations

By using the Service, you represent and warrant that:

3.1 You have the legal capacity and you agree to comply with these Terms;

3.2 You are not under the age of 18;

3.3 You are not a minor in the jurisdiction in which you reside;

3.4 You will not access the Service through automated or non-human means, whether through a bot, script, or otherwise;

3.5 You will not use the Service for any illegal or unauthorized purpose;

3.6 Your use of the Service will not violate any applicable law or regulation.

4. User Registration

4.1 You may be required to register to use the Service. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

4.2 You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password.

5. Prohibited Activities

You may not access or use the Service for any purpose other than that for which we make the Service available. As a user of the Service, you agree not to:

5.1 Systematically retrieve data or content to create or compile a collection, compilation, database, or directory;

5.2 Make any unauthorized use of the Service, including collecting usernames and/or email addresses by electronic or other means;

5.3 Circumvent, disable, or otherwise interfere with security-related features of the Service;

5.4 Engage in unauthorized framing of or linking to the Service;

5.5 Trick, defraud, or mislead us and other users;

5.6 Interfere with, disrupt, or create an undue burden on the Service or the networks or services connected to the Service;

5.7 Attempt to impersonate another user or person or use the username of another user;

5.8 Use any information obtained from the Service to harass, abuse, or harm another person;

5.9 Use the Service as part of any effort to compete with us;

5.10 Decipher, decompile, disassemble, or reverse engineer any of the software comprising or making up the Service.

6. Service Management

6.1 We reserve the right, but not the obligation, to:

  • Monitor the Service for violations of these Terms;

  • Take appropriate legal action against anyone who violates the law or these Terms;

  • Refuse, restrict access to, limit the availability of, or disable your account;

  • Otherwise manage the Service in a manner designed to protect our rights and property.

6.2 We reserve the right to change, modify, or remove the contents of the Service at any time or for any reason at our sole discretion without notice. We have no obligation to update any information on our Service.

7. Privacy and Data Processing

7.1 Audio Processing: The Service processes audio data through third-party automated speech recognition providers. Audio data is transmitted securely, processed in real-time, and immediately deleted after transcription completion. No audio recordings are stored by the Company or retained beyond the processing duration.

7.2 Data Collection: We collect and process personal data in accordance with the General Data Protection Regulation (GDPR) and German data protection laws. Our data processing activities are limited to:

  • Account registration information

  • Usage analytics and metrics

  • Billing and payment information

  • Service improvement data

7.3 Data Rights: Under GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate personal data

  • Request erasure of your personal data

  • Restrict processing of your personal data

  • Data portability

  • Object to processing

  • Lodge a complaint with supervisory authorities

8. Fees and Payment

8.1 The Service may be provided on a subscription basis for a fee. You will be billed in advance on a recurring and periodic basis (monthly or annual). You agree to pay all charges at the prices then in effect for your subscription.

8.2 The Company reserves the right to change subscription fees upon thirty (30) days advance notice. Such notice may be provided through the Service or via email.

8.3 Refund Policy: New subscriptions are eligible for a full refund within fourteen (14) days of initial purchase in accordance with EU consumer protection laws. No refunds are available after the 14-day period.

9. Disclaimer of Warranties and Limitation of Liability

9.1 DISCLAIMER: THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF TRANSCRIPTION RESULTS.

9.2 AI TRANSCRIPTION DISCLAIMER: The Service utilizes artificial intelligence and machine learning technologies. Transcription accuracy is not guaranteed and may be affected by various factors including but not limited to audio quality, accents, technical terminology, and background noise. Users are solely responsible for reviewing and verifying all transcription outputs.

9.3 LIMITATION OF LIABILITY: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL YASSINE RAJALLAH BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

9.4 MAXIMUM LIABILITY: THE TOTAL LIABILITY OF YASSINE RAJALLAH SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY OR ONE HUNDRED EUROS (€100), WHICHEVER IS LESS.

10. Indemnification

You agree to defend, indemnify, and hold harmless Yassine Rajallah from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including reasonable attorneys’ fees, arising out of or relating to your breach of these Terms or your use of the Service.

11. Termination

11.1 These Terms shall remain in full force and effect while you use the Service.

11.2 We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of these Terms.

11.3 If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party.

12. Dispute Resolution

12.1 Informal Resolution: To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms, you and the Company agree to first attempt to negotiate any dispute informally for at least thirty (30) days before initiating arbitration.

12.2 Binding Arbitration: If informal negotiation fails, any dispute shall be finally resolved by binding arbitration in accordance with the German Arbitration Act (ZPO §§ 1025 ff.) The place of arbitration shall be Berlin, Germany.

12.3 Class Action Waiver: You agree that any arbitration shall be conducted in your individual capacity only and not as a class action or other representative action.

13. Governing Law and Jurisdiction

13.1 These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law provisions.

13.2 The courts of Berlin, Germany shall have exclusive jurisdiction over any disputes arising out of or relating to these Terms or the Service.

14. Miscellaneous

14.1 Severability: If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

14.2 Entire Agreement: These Terms constitute the entire agreement between you and the Company regarding the use of the Service.

14.3 Force Majeure: The Company shall not be liable for any failure to perform its obligations where such failure results from any cause beyond the Company’s reasonable control.

14.4 Assignment: The Company may assign its rights and obligations under these Terms without restriction. You may not assign your rights or obligations without the Company’s prior written consent.

14.5 Notices: All notices to the Company shall be sent to: contact@writevoice.io

15. Consumer Rights Notice

15.1 If you are a consumer residing in the European Union, you have certain statutory rights that cannot be waived by these Terms. Nothing in these Terms affects your statutory rights as a consumer.

15.2 Right of Withdrawal: Consumers have the right to withdraw from the contract within 14 days without giving any reason. The withdrawal period expires 14 days from the day of the conclusion of the contract.

16. Contact Information

Yassine Rajallah
Doanustr 42
12043 Berlin
Germany
Email: contact@writevoice.io

By using the Service, you acknowledge that you have read these Terms of Use and agree to be bound by them.