Last Updated: 27th July 2025
1. Introduction
At WriteVoice, we believe privacy is fundamental. This Privacy Policy explains how Yassine Rajallah (“WriteVoice,” “we,” “us,” or “our”) handles your information when you use our speech-to-text service.
Our Core Privacy Promise: Your voice recordings and transcribed text are processed in real-time and immediately deleted. We never store your audio or transcripts.
2. Information We Process vs. Information We Store
What We Process But Never Store:
Voice Audio: Processed in real-time through our transcription partners and immediately deleted
Transcribed Text: Appears on your screen but never saved on our servers
No Recording Storage: We cannot access, retrieve, or listen to your dictations
What We Actually Store:
Account Information: Email, name, password (encrypted)
Usage Metrics: Word count, feature usage, session times
Billing Data: Transaction history, subscription status
Analytics: App performance, error logs, feature adoption rates
Support Communications: If you contact us
3. How Voice Processing Works
When you speak into WriteVoice:
Your audio is encrypted and sent to our transcription service provider
The provider converts speech to text in real-time
Text is sent back to your device
Audio is immediately deleted from all systems
We never see, store, or have access to the audio
Important: Our transcription providers are contractually required to delete audio immediately after processing. They cannot use your audio for any purpose beyond real-time transcription.
4. Legal Basis for Processing (GDPR)
We process your data based on:
Contract: To provide the service you’ve subscribed to
Legitimate Interests: To improve service quality and prevent fraud
Legal Obligations: To maintain tax records and comply with law
Consent: For optional features or marketing communications
5. Your Privacy Rights
Under GDPR, you have the right to:
Access Your Data
Download a copy of all personal data we hold about you
Rectification
Correct any inaccurate personal information
Erasure (“Right to be Forgotten”)
Request deletion of your account and associated data
Restriction
Limit how we process your data
Portability
Export your data in a machine-readable format
Object
Opt-out of certain processing activities
Withdraw Consent
Change your preferences at any time
To exercise any right, email: contact@writevoice.io
6. Data Retention
Account Data: Kept while your account is active + 90 days after deletion
Usage Analytics: Anonymized after 12 months
Billing Records: 7 years (German tax law requirement)
Support Tickets: 2 years
Audio/Transcripts: Never stored (immediate deletion)
7. Third-Party Services
We use carefully selected service providers:
Transcription Provider
Processes audio in real-time
Immediate deletion after transcription
No training on your data
SOC 2 certified
Payment Processor
Handles billing securely
PCI-DSS compliant
We don’t see full card numbers
Analytics
Aggregated usage patterns
No personal content tracked
GDPR compliant providers only
8. Data Security
We implement industry-standard security:
Encryption: TLS 1.3 for data in transit
Access Controls: Role-based permissions
Infrastructure: Secure cloud hosting in EU
Monitoring: 24/7 security monitoring
Incident Response: Breach notification within 72 hours
9. International Transfers
Your data is primarily processed in the European Union. If any processing occurs outside the EU, we ensure:
Standard Contractual Clauses are in place
Adequate protection levels exist
Your rights remain enforceable
10. Marketing and Communications
We may contact you about:
Service updates and changes
New features (if opted in)
Billing and account matters
Security alerts
Unsubscribe anytime via email footer or account settings.
11. Cookies and Tracking
We use minimal cookies for:
Essential: Keep you logged in
Analytics: Understand usage patterns (if consented)
Preferences: Remember your settings
You can control cookies in your browser settings.
12. Children’s Privacy
WriteVoice is not intended for users under 18. We do not knowingly collect data from children. If you believe a child has provided us data, please contact us immediately.
13. California Privacy Rights
California residents have additional rights under CCPA:
Know what personal information we collect
Request deletion of personal information
Opt-out of any “sale” of data (we don’t sell data)
Non-discrimination for exercising rights
14. Data Protection Officer
As a small operation, we don’t have a formal DPO, but privacy questions can be directed to:
Privacy Contact
Yassine Rajallah
Email: contact@writevoice.io
Address: Doanustr 42, 12043 Berlin, Germany
15. Supervisory Authority
You have the right to lodge a complaint with:
Berlin Commissioner for Data Protection and Freedom of Information
Friedrichstr. 219
10969 Berlin, Germany
Tel: +49 30 13889-0
Email: mailbox@datenschutz-berlin.de
16. Changes to This Policy
We may update this policy to reflect:
Legal requirements
New features
Security improvements
Material changes will be notified via email or in-app notice 30 days before taking effect.
17. Contact Us
Questions, requests, or concerns about your privacy:
Email: contact@writevoice.io
Address: Yassine Rajallah, Doanustr 42, 12043 Berlin, Germany
For the fastest response on privacy matters, include “Privacy Request” in your email subject.
By using WriteVoice, you acknowledge that you have read and understood this Privacy Policy.