IT Governance & Strategy

□ IT governance framework established
□ IT strategy aligned with business
□ Steering committee active
□ Policies and standards current
□ Roles/responsibilities defined
□ Decision rights documented
□ Investment management process
□ Portfolio management active
□ Performance metrics tracked
□ Value delivery measured
□ Risk management integrated
□ Resource management optimized

Infrastructure Management

□ Network architecture documented
□ Server infrastructure adequate
□ Storage capacity sufficient
□ Virtualization optimized
□ Cloud strategy defined
□ Data center operations efficient
□ Capacity planning performed
□ Performance monitoring active
□ Configuration management enforced
□ Asset management comprehensive
□ Lifecycle management planned
□ Technology refresh scheduled

Information Security

□ Security policies comprehensive
□ Access controls implemented
□ Authentication mechanisms strong
□ Authorization processes defined
□ Encryption standards enforced
□ Network security layered
□ Endpoint protection deployed
□ Security monitoring continuous
□ Incident response ready
□ Vulnerability management active
□ Penetration testing regular
□ Security awareness ongoing

Data Management

□ Data governance framework
□ Data architecture defined
□ Master data managed
□ Data quality monitored
□ Data integration controlled
□ Database management effective
□ Backup strategy comprehensive
□ Recovery procedures tested
□ Archive strategy implemented
□ Data retention compliant
□ Privacy controls enforced
□ Data analytics enabled

Application Management

□ Application portfolio documented
□ Business alignment verified
□ Technical debt assessed
□ Maintenance current
□ Performance acceptable
□ Availability targets met
□ Integration points managed
□ User satisfaction measured
□ License compliance verified
□ Vendor management active
□ Modernization planned
□ Retirement scheduled

IT Service Management

□ Service catalog defined
□ SLAs established and met
□ Incident management effective
□ Problem management mature
□ Change management controlled
□ Release management planned
□ Configuration management accurate
□ Knowledge management active
□ Service desk efficient
□ User satisfaction tracked
□ Continuous improvement active
□ ITIL processes implemented

Project Management

□ Project governance established
□ Portfolio prioritized
□ Methodologies defined
□ Resources allocated properly
□ Risks managed actively
□ Quality assured
□ Benefits tracked
□ Stakeholder engagement active
□ Documentation complete
□ Lessons learned captured
□ Success metrics defined
□ Post-implementation reviews done

Business Continuity

□ BCP documented and current
□ DRP tested regularly
□ RTO/RPO defined and met
□ Backup systems verified
□ Alternate sites ready
□ Communication plans tested
□ Recovery procedures documented
□ Team training current
□ Vendor agreements in place
□ Insurance coverage adequate
□ Crisis management ready
□ Compliance verified

Vendor Management

□ Vendor inventory complete
□ Contracts documented
□ SLAs monitored
□ Performance measured
□ Risk assessments done
□ Security requirements enforced
□ Compliance verified
□ Relationship management active
□ Issue resolution tracked
□ Value optimization pursued
□ Exit strategies defined
□ Knowledge retention planned

Compliance & Risk

□ Regulatory requirements identified
□ Compliance monitoring active
□ Risk register maintained
□ Controls tested regularly
□ Audit findings tracked
□ Remediation completed timely
□ Policies enforced consistently
□ Training documented
□ Certifications maintained
□ External audits supported
□ Internal audits regular
□ Improvement continuous

End User Computing

□ Desktop standards defined
□ Mobile device management active
□ BYOD policies enforced
□ Software deployment controlled
□ Patch management automated
□ Help desk metrics tracked
□ User training provided
□ Self-service options available
□ Remote support capable
□ Asset tracking accurate
□ Refresh cycle planned
□ User satisfaction measured

Emerging Technology

□ Innovation framework exists
□ Technology trends monitored
□ POCs conducted systematically
□ Digital transformation planned
□ AI/ML governance defined
□ IoT security addressed
□ Blockchain evaluated
□ Cloud adoption strategic
□ Automation pursued
□ API management mature
□ DevOps practices adopted
□ Agile methodologies used